Frequently Asked Questions
What is your jewelry made of?
I use a variety of natural materials such as pearls, shells and semi-precious stones in each piece. The metals consist of stainless steel or gold PVD plating and are hypoallergenic. Each piece includes a mother of pearl or fresh water pearl, hand painted with acrylic and sealed with resin. Whenever possible, I incorporate secondhand beads into my designs.
How do I take care of my jewelry?
Due to the delicate nature of the materials used, It’s best to avoid contact with moisture, chemicals and extreme weather. When traveling, I recommend storing your jewelry in a separate box to avoid any damages.
What is your return policy?
Given the personalized design that goes into each one-of-a-kind piece, all sales are final. If your item arrives damaged, please email ariel@arielkellogg.com.
Where do you ship to?
Currently, I offer shipping to the US and Canada. I hope to offer shipping to additional locations in the future!
Are customs and duties included at checkout?
No, customs and duties are not included in the cart total. These fees will be collected prior to delivery, and are at the discretion of your local customs office.
Is my package insured?
All US orders exceeding $200 in value, as well as all international orders, are insured against loss or damage in transit. Please email ariel@arielkellogg.com with any order issues.
Will you restock sold out items?
Each piece includes hand-painted materials, ensuring that no two items are alike. Because of this, I am unable to restock identical items.
When is your next drop?
All drops will be announced on Instagram, @arielkellogg :)
How do I contact you?
Send me an email at ariel@arielkellogg.com. Please do not DM me on instagram with any inquiries - they get lost in the abyss. If you have DMd me, I love you and i’m sorry <3